Direct Local Home Deliveries using our own freezer van.
Your Free From Favourites, Delivered to Your Door
At Sues Free From, we believe enjoying delicious gluten free food should be simple and convenient.
Our direct local home delivery service makes it easy to stock your freezer with your favourite gluten free products, delivered directly to your door. From everyday essentials and savoury favourites to sweet treats and traybakes, you can order from the comfort of your home and let us take care of the rest.
Most of our products are delivered frozen, ready to go straight into your freezer, helping you keep a selection of gluten free favourites on hand whenever you need them.
Where We Deliver
Tyneside
We currently cover selected areas including:
- Newcastle
- Gateshead
- South Shields
- Sunderland
Teesside & Surrounding Areas
We currently cover selected areas including:
- Darlington
- Stockton-on-Tees
- Middlesbrough
- Hartlepool
West Yorkshire
We currently cover selected areas including:
- Leeds
- Wakefield
- Bradford
Nottinghamshire & Derbyshire
We are looking to cover:
- Nottingham
- Derby
We are continually reviewing our delivery areas and hope to expand our home delivery service to even more locations in the future.
Not sure whether we deliver to your postcode? Please contact us and we’ll be happy to check for you.
Gluten Free Home Delivery
Delivery Charge: £8.25
Minimum Order: £25, excluding the delivery charge.
Delivery Days: Home deliveries take place on either Wednesday or Thursday.
Delivery dates will be emailed to customers at least one week in advance.
Order Cut-Off: Orders must be placed by midnight on the Sunday before your scheduled delivery day.
Return Your Packaging & Receive £5 Voucher off your next order.
If you’re at home when we deliver, you can return your delivery boxes and ice packaging to our driver.
As a thank you for helping us reuse our packaging, you’ll receive a £5 voucher towards your next order, valid for three months.
Home Delivery FAQs
Most of our products are delivered frozen, ready for you to place straight into your freezer.
Some products, including items from our traybake range, may be delivered ambient. These can also be frozen for up to three months if required.
Orders delivered by our third-party courier are carefully packed in heavily insulated packaging designed to keep your products frozen during transit. Currently, you are unable to return the outer packaging to us via the courier.
For deliveries made directly by our own team, our driver will wait while you unload your order. If you return your boxes and ice packs at the time of delivery, you’ll receive a £5 voucher to use towards your next order. The voucher is valid for three months.
For orders delivered directly by our team, we will provide an approximate two-hour delivery window the day before your delivery is due.
Your delivery window will be sent by email, so please make sure the email address on your order is correct and remember to check your junk or spam folder.
If your order is being delivered by our third-party courier, you may receive a text message with your estimated delivery time, provided a mobile number has been supplied with your order.
If your order is being delivered by our third-party courier, it can be left in your nominated safe place or with a neighbour where available. Your order will be packed in insulated frozen packaging to help maintain the correct temperature during delivery.
For our own home delivery service, please let us know in advance if you won’t be home and provide details of a suitable safe place or neighbour where your order can be left.
Please note that you will need to be at home at the time of delivery if you would like to return your boxes and ice packs and receive the £5 voucher.
If your order is being delivered directly by our team, we’ll be more than happy to help carry your order inside and assist with unpacking if required.
Unfortunately, this service isn’t available when your order is delivered by our third-party courier.
Our home delivery charge is £8.25.
If you’re at home to return your boxes and ice packaging to our driver, you’ll receive a £5 voucher towards your next order, valid for three months.
Yes. The minimum order value for home delivery is £25, plus the £8.25 delivery charge.
Our direct home deliveries using our own freezer van currently takes place on Wednesdays or Thursdays.
We’ll email upcoming delivery dates at least one week in advance, and orders must be placed by midnight on the Sunday before your delivery.
Most of our products arrive frozen and should be placed into your freezer as soon as possible after delivery.
Some products, such as items from our traybake range, are delivered ambient but can be frozen for up to three months if required.
Always follow the individual storage and preparation instructions provided with your products.
Ready to Stock Up?
Enjoy delicious gluten free food without having to travel to find it.
Browse our range, place your order online and have your Free From favourites delivered straight to your door.
Minimum order £25 | Delivery £8.25 | Selected delivery areas apply
Shop Gluten Free
Place your order online and choose home delivery at checkout where available.
Not Sure If We Deliver to You?
Get in touch with our team and we’ll be happy to check your postcode and let you know about upcoming delivery dates.
